Blush & Velvet
Refund Policy
We want every piece to feel just right. Because of the intimate nature of our products, we're unable to offer refunds or returns — and we hope the notes below help you shop with complete confidence.
All Sales Are Final
As a lingerie and intimate apparel boutique, the health and hygiene of every customer is our highest priority. For this reason, all sales are final — we are unable to accept returns, exchanges, or issue refunds once an order has been placed and shipped.
We know this is an important detail, so we share it openly and up front. Please review your size and selections carefully before completing your purchase.
Shop With Confidence
To help you choose the perfect fit, we provide detailed size guides and product descriptions on every listing. If you're ever unsure, we're more than happy to help before you order.
Damaged or Incorrect Items
Your satisfaction still matters deeply to us. If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery and we'll make it right — whether that means a replacement or another fair resolution.
Here to Help
Have a question before you buy? Reach out through our Contact page anytime. We're glad to guide you toward the right piece so your purchase feels just as special as it should.